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Alumni Directory Project
Enhancing the alumi network is a priority for Arkansas State University Alumni Association. As an important step in strengthening our connection to members, the Arkansas State University Alumni Association has partnered with Publishing Concepts (PCI) and will be undertaking a data verification project and creation of a new alumni directory.
This directory will assist alumni in engaging with one another and the school.
PCI will be verifying the accuracy of current alumni data on file and will begin mailing postcards and send emails in early 2026. The communication requests alumni to call a telephone number to verify or update their alumni profile on their own. When alumni call, they will be offered an opportunity to purchase a printed or digital directory as well as exclusive Arkansas State University merchandise.
Alumni are under no obligation to purchase anything. Regardless of whether alumni purchase the directory, Arkansas State University thanks you for updating your information.
For more information and Frequently Asked Questions about this project, please see below.
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I received an email/postcard/phone call from a company asking for my personal information and said they were working with Arkansas State University. Is this a respectable project?
Yes, this project is legit! Arkansas State University has partnered with PCI (also known as Publishing Concepts) to produce our new alumni directory.
PCI is a family-owned business based in Dallas, TX that has published directories for educational institutions, fraternities, sororities and military organizations across the nation for over 100 years.
This project allows Arkansas State University to receive important updates to our database so we can better serve our alumni.
For more information and Frequently Asked Questions about this project, please see below.
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Does Arkansas State University benefit from this at all?
Yes, in a few different ways:
Updated Information – allows us to effectively communicate with and engage alumni.
Legacy – sharing and collecting stories preserves the history of our school.
Revenue – generates donation revenue for alumni programs.
Pride – wearing apparel shows support and love for our school
I would like to verify or update my information. How can I do this?
If you received a postcard or an email with a telephone number, you may call the number to speak with a real, live human being representing the Arkansas State University. They will verify the information we have on file for you and make any updates where needed.
If you received an email with an embedded link, simply click the link to go to the online site, and review your information.
If you did not receive a postcard or email, you may call the dedicated Arkansas State University update line at 855-877-2827
If you are living internationally or are unable to call the update line, please email PCIservice@publishingconcepts.com. PCI will send you a personalized link to update your information.
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I ordered a publication/package over the phone and would like to cancel my order. How do I do this?
Contact PCI’s customer service help desk at
800-982-1590 or PCIservice@publishingconcepts.com, and they will take care of this for you!
Can I choose what information prints in the directory?
When you call to update your information, you can tell the representative if you prefer any of your information be excluded.
You can also communicate your preferences to PCI’s customer service help desk at:
1-800-982-1590
PCIservice@publishingconcepts.com
How do I know my information will only be used for directory purposes?
PCI is committed to protecting your information. The names, addresses and information provided to PCI for the publication of the Oral History Project will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Oral History Project and except as required by court order or law.
When will I receive my directory?
The total duration of the project from initial outreach to directory release is approximately 12 months.
Please feel free to contact PCI’s customer service help desk at:
1-800-982-1590 or PCIservice@publishingconcepts.com for any questions or concerns.