FAQs

Find answers to our most frequently asked questions.

DID YOU RECEIVE AN EMAIL, POSTCARD, OR PHONE CALL FROM US?

I received an email/postcard/phone call from PCI (Publishing Concepts) asking for my personal information. Tell me more about the project.

We contracted with your organization to publish an alumni/membership publication. This project allows your organization to receive important updates and stories to its database and so it knows more about its people and how it can serve them better.

PCI is a family owned business based in Dallas, TX that has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for over 100 years.

Does my organization benefit from this at all?

Yes, in a few different ways:

  • Updated Information – allows organizations to effectively communicate with and engage alumni/members
  • Legacy – preserves the history of the organization
  • Pride – wearing apparel shows support and love for the organization

Depending on the specifics of your organization’s chosen program, it may also be eligible to retain a royalty for every directory order. 

How do I know my information will only be used for publication purposes?

We are committed to protecting your information. We have a contractual agreement with your organization that states:

The names, addresses and information provided to PCI for the publication  will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the publication and except as required by court order or law. The publication will be made available only to alumni/members. Upon completion of the project, PCI will return any and all electronic files that have been supplied or produced by PCI in connection with the production of the Publication. 

Check out our Privacy Policy.

How do I verify and update my information?

Call our customer service helpdesk at (800) 982-1590 and they will take care of this for you.