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ORAL HISTORY PROJECT
Lackawanna College is thrilled to invite all alumni to participate in our Oral History Project.
We welcome you to share your unique experiences and personal connections from your time with the Lackawanna College.
This project provides alumni with an opportunity to tell their Lackawanna College story in their own words. These memories and reflections will be preserved in a published collection that celebrates our alma mater and honors its enduring legacy.
This initiative is made possible through a partnership between the Lackawanna College and Publishing Concepts (PCI). In addition to collecting alumni stories, PCI will assist the Alumni Engagement Office with updating alumni biographical and contact information. This helps ensure we maintain accurate records and continue building strong connections with Lackawanna College alumni across the nation and around the world.
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I was contacted by a company saying they are working with Lackawanna College and asking to verify my information. Is this a legitimate project endorsed by the organization?
Lackawanna College has partnered with PCI (also known as Publishing Concepts) to produce an Oral History Publication for Lackawanna College.
This project gives alumni the opportunity to share personal stories from their time at Lackawanna College and reflect on how the institution helped shape their lives. While we have you on the phone, we will also confirm that your contact information is up to date.
PCI is a family-owned company based in Dallas, Texas, with more than 100 years of experience publishing alumni directories and oral history projects for colleges and universities, fraternities and sororities, and military organizations nationwide.
For additional details and answers to frequently asked questions, please see the information below.
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Does Lackawanna College benefit from this at all?
Yes, in a few different ways:
Updated Information – allows us to effectively communicate with and engage alumni.
Legacy – sharing and collecting stories preserves the history of our school.
Revenue – generates donation revenue for alumni programs.
Pride – wearing apparel shows support and love for our school
I would like to verify or update my information. How can I do this?
If you received a postcard or email with a telephone number, you may call that number to speak with a live representative working on the Lackawanna College - Oral History Project. The representative will confirm the information we have on file for you and make any necessary updates.
If you received an email containing an embedded link, simply click the link to access the secure online site and review your information.
If you did not receive a postcard or email, you may call the dedicated Lackawanna College Update Line at 877-257-1096.
For alumni living internationally or those unable to call the update line, please email PCIservice@publishingconcepts.com
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I ordered a publication/package over the phone and would like to cancel my order. How do I do this?
Contact PCI’s customer service help desk at
800-982-1590 or PCIservice@publishingconcepts.com, and they will take care of this for you!
Can I choose what information prints in the oral history project publication?
The information that is included in the publication is your name and class year, along with your story and photo. No contact information is printed. When you call to update your contact information, it will only be used to update your alumni record.
You may revoke consent for your story and/or photo to appear by contacting PCI’s customer service helpdesk at 1-800-982-1590 or
PCIservice@publishingconcepts.com
How do I know my information will only be used for the oral history project publication purposes?
PCI is committed to protecting your information. The names, addresses and information provided to PCI for the publication of the Oral History Project will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Oral History Project and except as required by court order or law.
Upon completion of the project, PCI will redact PII (Personal Identifiable Information) from any and all electronic files that we have supplied or were produced by PCI in connection with the production of the Oral History Project.
When will I receive my oral history publication?
The total duration of the project from initial outreach to directory release is approximately 12 months.
Please feel free to contact PCI’s customer service help desk at:
1-800-982-1590 or PCIservice@publishingconcepts.com for any questions or concerns.