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ORAL HISTORY PROJECT
The Alumni Association Office at Spring Arbor University is thrilled to extend an invitation to all alumni. We invite you to share your unique connection and experiences with Spring Arbor University!
Our oral history project offers alumni the platform to narrate their Spring Arbor University in their own words. These personal stories will be compiled into a collection that celebrates our alma mater and its enduring legacy.
This initiative is made possible through a partnership between the Alumni Engagement Office and Publishing Concepts (PCI). In addition to gathering stories, PCI will assist the Alumni Engagement Office in updating alumni biographical information. This ensures we maintain accurate records to stay connected with Spring Arbor University alums across the nation and beyond.
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I received an email/postcard/phone call from a company asking for my personal information and said they were working with Spring Arbor University. Is this a respectable project?
Spring Arbor University has partnered with PCI (also known as Publishing Concepts) to produce an Oral History Publication for Spring Arbor University.
PCI is a family-owned business based in Dallas, TX that has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for over 100 years.
This project allows us to hear about your personal experiences from your time at Spring Arbor University and how the school helped to shape your life since then. And, while we have you on the phone, we want to make sure your contact information is up to date.
For more information and Frequently Asked Questions about this project, please see below.
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Does Spring Arbor University benefit from this at all?
Yes, in a few different ways:
Updated Information – allows us to effectively communicate with and engage alumni.
Legacy – sharing and collecting stories preserves the history of our school.
Revenue – generates donation revenue for alumni programs.
Pride – wearing apparel shows support and love for our school
I would like to verify or update my information. How can I do this?
If you received a postcard or an email with a telephone number, you may call the number to speak with a real, live human being representing the Spring Arbor University - Oral History Project. They will verify the information we have on file for you and make any updates where needed.
If you received an email with an embedded link, simply click the link to go to the online site, and review your information.
If you did not receive a postcard or email, you may call the dedicated University of Spring Arbor University update line at 888-817-2414
If you are living internationally or are unable to call the update line, please email PCIservice@publishingconcepts.com. PCI will send you a personalized link to update your information.
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I ordered a publication/package over the phone and would like to cancel my order. How do I do this?
Contact PCI’s customer service help desk at
800-982-1590 or PCIservice@publishingconcepts.com, and they will take care of this for you!
Can I choose what information prints in the oral history project publication?
When you call to update your information, you can tell the representative if you prefer any of your information be excluded.
You can also communicate your preferences to PCI’s customer service help desk at:
1-800-982-1590
PCIservice@publishingconcepts.com
How do I know my information will only be used for the oral history project publication purposes?
Alumni privacy is held with the utmost importance to Spring Arbor University, and PCI is committed to protecting your information. The names, addresses and information provided to PCI for the publication of the oral history project will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the oral history project and except as required by court order or law.
When will I receive my oral history publication?
The total duration of the project from initial outreach to directory release is approximately 12 months.
Please feel free to contact PCI’s customer service help desk at:
1-800-982-1590 or PCIservice@publishingconcepts.com for any questions or concerns.